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Program Terms and Conditions


1. The PHRS Room Rewards Program (RRP) is open to any individual making room reservations (inclusive of hotel packages with a one-night minimum stay).
2. The program membership is free. To enroll into this program, an application form must be filled out by the enrollee and approved by an authorized company representative if needed. The application is subject to approval by PHRS.
3. A room rewards account will be set up for each member. The room rewards account is accessible online.
4. Members agree to be included in PHRS' mailing list and to receive information materials relating to the Room Rewards Program.

Earning Reward Points

5. For each fully paid booking made by an RRP member, the member will receive reward points which will be credited to the member's account.

Claiming Room Rewards

6. A catalogue of room rewards available to members is accessible online. Room rewards are available for the amount of reward points specified.
7. A member may choose any room reward up to the amount of reward points accumulated in his/her account. Members need to have the full amount of reward points needed for the room reward they intend to claim.
8. Reward points used for any rewards will be deducted from the members account.
9. Members may order a room reward via the online catalogue or by calling the PHRS' Reservations Hotline +632 -812PHRS.
10. PHRS will notify the member about availability and delivery/pick-up date (if applicable) for the room reward.

Limitation and Restrictions

11. A member can have only one active primary account at a time.
12. Accounts and reward points of members representing the same company may not be consolidated.
13. Group bookings with 8 rooms or more, and any incentive travel (e.g. company outings, seminars and conferences) are not qualified to earn reward points. Reward points cannot be redeemed for cash.
14. Room rewards are subject to availability. In case a room reward chosen by the member is not available, PHRS reserves the right to offer the member a reward of similar value.
15. The rewards point system is subject to change at any time without prior notice. Changes will bec communicated online through the Room Rewards Program Site.
16. PHRS reserves the right to terminate an account which remains inactive for twelve (12) months. Reward points accumulated to date will be forfeited. Reward points that are not used within three (3) years from the date of crediting will be forfeited.
17. PHRS employees are not allowed to participate in the PHRS Room Rewards Program.
18. Accumulation of points is not retroactive. All points are accumulated only upon membership into RRP.
19. All bookings made prior to a member’s sign-up date will not be added to his/her account.Your Room Reward points earned from a booking will be added to your account after the travel date and after you have stayed at the hotel.
20. One (1) booking made by a Room Rewards Plus member may have more than one room and/or person but the rewards points may only be added to one (1) Room Rewards Plus account.