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Terms & Conditions
PHRS Rates Categories - Terms & Conditions

Philippine Hotel Reservations Service (PHRS) offers several rate categories which have differing terms and conditions. Please see details below for the exact terms and conditions of the rate that you booking.

  1. PHRS Flex Rate
  2. Best Buy Internet Promo Rate
PHRS Flex Rate

The PHRS FLEX RATE is an unrestricted rate which is valid for all customers making reservations via the internet or the call center.

This rate is very competitive and allows guests to avail of great savings even if their plans may change in the future.

PHRS will not charge any service fees for cancellations and booking amendments or changes. This fee is however different from the hotel's specific cancellation charges that may apply if cancellations are made beyond the cut-off period, as prescribed by each hotel (please see the detailed hotel policy for information on the cancellation policy of the hotel of your choice).

In order to avail of the PHRS Flex Rate, your hotel stay must be prepaid. The payment for the hotel stay has to be made at least 3 days after the reservation has been confirmed by your PHRS travel consultant. For more information on how to make a payment with PHRS please refer to the FAQ section of the PHRS website.

Best Buy Internet Promo Rate

The BEST BUY INTERNET PROMO RATE is the cheapest rate available only for our internet customers. Since this rate comes at a substantial discount, the following restrictions apply:

  1. Cancellations: For cancellations PHRS will charge a $10 USD service fee; in addition, hotels may impose a charge for late cancellations. Cancellation policies differ as they are determined by the hotels and not by PHRS. Please see the detailed hotel policy for information on the cancellation policy of the hotel of your choice.
  2. Changes: For any changes on the booking, PHRS will charge $10 USD service fee.
  3. Book & Buy: The hotel stay has to be pre-paid. The payment for the hotel stay has to be made immediately after the reservation has been confirmed by your PHRS travel consultant. For more information on how to make a payment with PHRS please refer to the FAQ section of the PHRS website.
  4. Limited availability: Since this is a discounted rate, PHRS has only limited rooms available at this rate and thus can not guarantee the availability of this rate at all times. We advise to book early for your stay in order to have a higher chance of obtaining this special discounted rate.
PHRS Philippine Hotel Reservations Service
Rm. 302 / 308 Cattleya Bldg.
235 Salcedo St., Legaspi Village
Makati City, Philippines
Reservations: + 632 (02) 812 7477
Administration: (02) 817 2174
FAX: (02) 812 4970
US Toll Free: 1 800 969 1673
For UK Inquiries: +44 207 100 77652
Email Inquiries: inquiry@phrs.com.ph
Email Administration: info@phrs.com.ph